Privacy Policy

GA99's Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe on GA99. We are fully transparent about what data we collect, how we use it, and how we keep it secure — all explained here.

Last Updated: January 1, 2026

Your privacy is our priority

GA99 never sells your personal information to third parties.

By creating or continuing to use an account on GA99, you agree to this Privacy Policy Fully read and accepted.

1. Introduction

GA99 (ga99.fun) is a trusted online gaming platform in Bangladesh. We place the highest priority on protecting our members' personal information. This Privacy Policy This explains what types of data GA99 collects, how that data is used, who it is shared with, and the steps we take to keep your information secure.

This Privacy Policy GA99 applies to both the website and mobile app. Please read this policy carefully before using our services. If anything is unclear, feel free to reach out to our support team.

GA99 collects and processes information in full compliance with applicable laws and regulations. Our goal is to respect every member's privacy and maintain a safe, transparent, and trustworthy environment.

2. What Information We Collect

GA99 collects two types of information from you — information you provide directly, and information collected automatically.

Directly provided information:

  • Registration Details: Full name, date of birth, email address, and mobile number.
  • Identity Verification (KYC): National ID number, photo, or scanned copy.
  • Payment Information: Mobile Banking/Nagad/Rocket mobile number (we do not store card numbers or bank account details).
  • Contact Details: Messages or complaints sent to support.

Automatically Collected Information:

  • IP address and device information (device type, operating system).
  • Browsing activity: pages visited and time spent on each.
  • Gaming history: bet amounts, game types, and win/loss records.
  • Transaction history: dates and amounts for all deposits and withdrawals.
  • Information collected through cookies and tracking technologies.
Data Type Purpose of Collection Required?
Full Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account communication & payments Yes
Email address Account notifications & support Yes
National ID Card KYC verification & withdrawal approval Yes, for withdrawals
IP & device Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic

3. How Information Is Used

GA99 uses the information it collects for the following purposes:

  1. Account management: To ensure secure registration, login, and account protection.
  2. Payment Processing: To ensure deposits and withdrawals are processed smoothly.
  3. Service Improvement: To personalize your gaming experience and introduce new features.
  4. Security & Fraud Prevention: To detect and prevent suspicious activity.
  5. Legal obligations: To comply with applicable laws and provide required information to authorities.
  6. Responsible Gaming: To identify problematic gaming behavior and provide support to members.
  7. Contact: To send promotional offers, important updates, and support messages.
Marketing Communications: You can unsubscribe from our promotional emails or messages at any time. Simply contact our support team.

4. Cookie Policy

GA99's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: To analyze site speed and performance.
  • Functionality Cookies: To remember your preferences (language, settings).
  • Analytics cookies: To analyze user behavior and improve our services.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent some features of the site from working properly.

5. Data Sharing & Third Parties

GA99 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Solely to process transactions with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
  • Game providers: With game software companies — only the minimum information necessary for game operation.
  • Legal authorities: In compliance with legal orders from courts or government authorities.
  • Fraud Prevention Services: With specialist service providers to verify suspicious activity.
  • Business Transfer: In the event of a change in GA99's ownership — you will be notified in advance.
Important: All third-party service providers are contractually bound to comply with GA99's privacy standards and may not use your data for their own purposes.

6. Data Protection Measures

GA99 uses industry-standard security technologies to keep your information safe:

  • SSL/TLS encryption: All data transfers on the website and app are encrypted.
  • Database Encryption: Stored data is kept in encrypted format.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Regular Security Audits: Regular testing to identify system vulnerabilities.
  • Limited Access: Only authorized personnel are permitted to access personal data.
  • Firewall & Anti-DDoS: Advanced technology to prevent cyberattacks.

Please keep in mind — no one can guarantee 100% security on the internet. It is your responsibility to keep your account password confidential and avoid logging in from unfamiliar devices.

7. Your Rights

As a GA99 member, you have important rights over your own information. You can exercise these rights at any time by contacting our support team.

8. Child Protection

GA99 strictly does not collect or store information from anyone under 18. Age is verified at registration, and any account found to belong to a minor is immediately closed and all associated data is deleted. Parents and guardians are advised to ensure children cannot access this platform.

9. Data Retention Period

GA99 retains your information for the following periods:

  • Active Account: All information is retained for as long as your account remains active.
  • After account closure: Transaction and identity records may be retained for up to 5 years due to legal obligations.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are stored for up to 1 year.
  • Support Contact: Retained for up to 2 years after an issue is resolved.

10. Privacy Policy Changes

GA99 reserves the right to update this Privacy Policy reserves the right to update. If significant changes are made, a notice will be displayed on the website and registered members will be informed. The "Last Updated" date at the top of this page will always reflect the latest version.

Continued use of GA99 after an updated policy is published will be considered acceptance of the new policy. We recommend reviewing this page regularly.

11. Contact

For any questions, complaints, or requests regarding your personal information or our Privacy Policy, please contact us:

Email: [email protected]
Support Hours: 7 days a week, 24 hours a day
Your rights

For Data Protection Your rights at a glance

Every GA99 member holds these rights over their own personal information.

Right to Access

You can find out what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to object

You may object to marketing communications or specific uses of your data.

Right to Restriction

You may request that the processing of your data be restricted.

Right to Data Portability

You can request a copy of your information.

Why GA99 is trusted

To protect your privacy GA99's Commitment

We are committed to protecting every member's data not just in words, but in practice.

SSL encryption protection

256-bit SSL encryption is active on every page of GA99. Everything from your password to your payment details is transmitted through encrypted channels.

No Sale of Personal Data

GA99 never sells or gives away your name, phone number, or any personal information to third parties. This is a non-negotiable part of our core policy.

Two-Factor Authentication (2FA)

Enable two-factor authentication for added account security. It is the most effective way to prevent unauthorized access.

Regular Security Audits

GA99's systems are regularly audited by third-party security experts to quickly identify and address any vulnerabilities.

Limited Access Policy

Only specific authorized staff can access your personal information. Every access is logged and reviewed regularly.

24/7 Privacy Support

Our support team is always ready to handle any questions or requests regarding your information. Reach us in Bangla for quick, easy assistance.

General Questions

About Privacy Frequently Asked Questions

No, GA99 never sells your personal data. Limited information is shared with specific parties only for payment processing or legal compliance purposes, and strictly under contractual agreement.

Yes, you can request deletion of your data. However, certain information must be retained for a specified period due to legal obligations (such as financial transaction records). Contact support for more details.

Yes, it is completely secure. GA99 does not store any card numbers or bank account details. Mobile banking numbers are stored in encrypted form and used solely for processing transactions.

You can opt out of promotional emails or SMS at any time by contacting GA99's support team. This is your right and will not affect your core services.

If significant changes are made to the Privacy Policy, a notice will be displayed on the GA99 website and registered members will be notified via email or SMS. The "Last Updated" date at the top of this page is always kept current.
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